ANISA COSMETICS
CHALLENGES:
• GLOBAL SUPPLY CHAIN: WITH END-TO-END CONTROL OF ITS MANUFACTURING PROCESS ANISA WAS GROWING GLOBALLY AND BUILDING INFRASTRUCTURE TO EXPAND BUSINESS REACH.
• MANUFACTURING: THEY REQUIRED A FLEXIBLE DEVELOPMENT TIMELINE TO ENABLE CLIENTS TO KEEP PACE WITH CURRENT FAST-CHANGING TRENDS AND CYCLES IN THE FASHION INDUSTRY.
• STANDARDS: WORLDWIDE ROLLOUT OF NEW ERP SYSTEM INCLUDED ALL OPERATIONS AT CHINA MANUFACTURING PLANT WHERE NO FORMAL STANDARD PROCESS OR IT SYSTEM EXISTED.
• STAFF SKILLS: EMPLOYEES HAD VERY LITTLE WORKING KNOWLEDGE OF WHAT ERP/CRM SYSTEMS WERE AND HAD LOW AWARENESS OF CLOUD-BASED SOFTWARE SYSTEMS.
• BOTTLENECKS: WAREHOUSING, FINANCE, MANUFACTURING INCURRED SIGNIFICANT RESOURCES AND TIME DUE TO THE LACK OF A STRONG, GLOBAL SYSTEM.
 
SOLUTION:
• TRAINING: TRIGGER PROVIDED NETSUITE SYSTEM CONSULTING AND TRAINING BEFORE IMPLEMENTATION.
• SCRIPTING & CONFIGURATION: AFTER TRAINING WAS COMPLETE, TRIGGER DEVELOPED FINANCIAL APPLICATIONS ON THE CLIENT’S NETSUITE-BASED SYSTEM TO HELP THE ANISA CHINA TEAM CONDUCT DAILY BUSINESS OPERATIONS MORE EFFICIENTLY. TRIGGER THEN COMPLETED THE ROLL OUT OF THE ENTIRE SYSTEM.
• CONSULTING & PLANNING: TRIGGER KEPT IN CLOSE COMMUNICATION WITH BOTH THE ANISA CHINA AND ANISA USA TEAMS TO ENSURE THAT ANISA CHINA’S NETSUITE SYSTEM CONFORMED TO THE STANDARDS USED BY THE NETSUITE SYSTEM AT ANISA’S HEADQUARTERS IN THE UNITED STATES.
 
RESULTS:
• EMPLOYEES IN CHINA HAVE A GREATER UNDERSTANDING OF ERP AND CRM SYSTEMS AND A GREATER AWARENESS OF CLOUD TECHNOLOGY. STAFF ARE MORE CONFIDENT WHEN USING THE SYSTEM.
• INTEGRATION OF FINANCIAL OPERATIONS AND REPORTING BETWEEN THE US AND CHINA.
• INTEGRATION OF SHIPPING, ORDERING AND FULFILLING PRODUCTS BETWEEN ANISA US AND ANISA CHINA.
• CONTINUOUS IMPROVEMENT OF MANUFACTURING PROCESSES WITHIN A STANDARDIZED ERP SYSTEM.