REAL NETWORKS
MAJOR CHALLENGES:
• REAL NETWORKS REQUIRED A SYSTEM TO MANAGE PURCHASING ACTIVITIES EFFICIENTLY FOR THEIR CHINESE SUBSIDIARY, WHICH EMPLOYS 150 STAFF.
• AT THE TIME, REAL NETWORKS HAD LIMITED VISIBILITY ON PURCHASING ACTIVITIES BY EMPLOYEES IN THEIR CHINA OFFICES.
• ALTHOUGH THEY HAD ALREADY DEPLOYED ORACLE ERP AT HQ LEVEL, REAL NETWORKS CONCLUDED THAT IT WAS NOT COST EFFECTIVE TO EXTEND A LARGE ON-PREMISE SOLUTION TO MANAGE A SUBSIDIARY OF 150 STAFF IN CHINA, DUE TO IMPLEMENTATION COSTS AND WORKLOAD LEVELS.
• REAL NETWORKS THEREFORE REQUIRED A SOLUTION THAT COULD BE DEPLOYED WITH A LOW INITIAL IMPLEMENTATION COST BUT STILL MET THEIR PURCHASING MANAGEMENT REQUIREMENTS.
RESULTS:
• THE COMPANY WAS ABLE TO CONSOLIDATE THE ENTIRE PURCHASING APPROVAL PROCESS FOR THEIR CHINA OFFICE ON A SINGLE SYSTEM, WITH ALL PURCHASE REQUESTS MANAGED CENTRALLY ON THE SYSTEM BY A DEDICATED LOCAL TEAM.
• BY MANAGING ALL DATA RELATED TO PURCHASING TRANSACTIONS ON NETSUITE’S CLOUD PLATFORM, REAL NETWORKS ENJOYS IMMEDIATE ACCESS TO SUPERIOR SECURITY MEASURES TO PROTECT FOR THEIR COMPANY DATA COMPARED WITH ON PREMISE APPLICATIONS.
• REAL NETWORKS USE NETSUITE TO DO MORE EFFECTIVE AND ACCURATE BUDGETING PER SUBSIDIARY AND ARE ABLE TO ANTICIPATE YEARLY PURCHASING REQUIREMENTS WITH GREATER PRECISION
• WITH NETSUITE, REAL NETWORKS IS ABLE TO ACHIEVE TIGHTER, MORE SYSTEMATIC CONTROL OF REGIONAL PURCHASING ACTIVITIES IN CHINA.
• PURCHASING REQUESTS AND APPROVALS CAN BE CONDUCTED ANYWHERE BY REAL NETWORKS’ STAFF USING AN INTERNET BROWSER WITH A SECURE SIGN-IN PROCESS.
SOLUTION:
• TRIGGER NETWORKS HELPED REAL NETWORKS TO DEPLOY A PURCHASING MANAGEMENT SOLUTION BASED ON NETSUITE’S PLATFORM THAT DID NOT REQUIRE TIME CONSUMING SOFTWARE AND HARDWARE INFRASTRUCTURE INSTALLATION AND CONFIGURATION.
• EXISTING EXPENSE REPORT MANAGEMENT PROCESSES WERE FULLY MAPPED TO NETSUITE
• THE IMPLEMENTED SOLUTION FEATURES MULTIPLE, CROSS-DEPARTMENT APPROVAL AUTHORISATION LEVELS MAPPED TO THE SYSTEM, INCLUDING ROLE-BASED SYSTEM AUTHORISATION LEVELS, PARALLEL APPROVAL REQUEST CONFIRMATION PROCEDURES, AND SIMULTANEOUS PURCHASE REQUEST/APPROVAL EMAIL NOTIFICATIONS TO RELEVANT TEAM MEMBERS.
• TRIGGER NETWORKS HAS ALSO PROVIDED REAL NETWORKS WITH A SUPPORT PLAN FEATURING CONTINUOUS SYSTEM OPTIMIZATION SERVICES FOR MORE THAN 2 YEARS