BACKGROUND

USP IS A NON-PROFIT ORGANIZATION WHOSE QUALITY STANDARDS FOR MEDICINES, FOOD INGREDIENTS AND DIETARY SUPPLEMENT PRODUCTS ARE AN INTERNATIONALLY RECOGNIZED BENCHMARK FOR QUALITY IN THE PHARMACEUTICALS INDUSTRY. IN AUGUST 2015, USP ESTABLISHED A CENTRE OF EXCELLENCE IN SHANGHAI’S FREE TRADE ZONE 

THIS 100,000 SQUARE-FOOT FACILITY ENABLES RESEARCH AND DEVELOPMENT ACTIVITIES IN THE AREAS OF REFERENCE STANDARDS COLLABORATIVE TESTING AND USP-NF MODERNIZATION, AND COMPENDIAL ACTIVITIES RELATED TO FOOD INGREDIENTS, DIETARY SUPPLEMENTS, BIOLOGICS, AND MICROBIOLOGY.

CHALLENGES.

USP CHINA WAS  USING KINGDEE TO MANAGE FINANCE OPERATIONS AND A 3RD PARTY CLOUD- BASED APPLICATION FOR PROCUREMENT. THEY REALISED THAT THEIR  SYSTEM ENVIRONMENT COULD NOT ADEQUATELY SUPPORT FUTURE COMPANY-WIDE OFFICE AUTOMATION PLANS, INCLUDING EXPENSE REPORT AND PROCUREMENT MANAGEMENT PROCESSES. USP CHINA SOUGHT AN ERP SOLUTION THAT COULD BE QUICKLY IMPLEMENTED TO SUPPORT THESE REQUIREMENTS AND HAD ROBUST IN-BUILT FLEXIBILITY AND SCALABILITY TO SUPPORT CHANGING BUSINESS PROCESS REQUIREMENTS AND INTEGRATE ALL BUSINESS OPERATIONS ON A SINGLE PLATFORM.

SOLUTION

AFTER INTENSIVE EVALUATIONS, USP CONCLUDED THAT TRIGGER NETWORKS WAS THE BEST PARTNER TO DEPLOY NETSUITE FOR THEIR OPERATIONS IN CHINA. THROUGH MULTIPLE REQUIREMENTS DISCOVERY SESSIONS, TRIGGER NETWORKS DEVELOPED A COMPREHENSIVE SOLUTION FOR USP THAT COVERED FINANCIAL MANAGEMENT, AUTOMATED PROCUREMENT, INVENTORY MANAGEMENT AND FIXED ASSETS MANAGEMENT FOR THEIR CHINA OPERATIONS.

THE SOLUTION CONSISTS OF THE FOLLOWING NEW CAPABILITIES:

• STREAMLINED EXPENSE REPORT MANAGEMENT PROCESS,
• CONSOLIDATION AND CATEGORIZATION OF ALL PURCHASE REQUEST ITEMS TO GENERATE FINAL PURCHASE ORDERS FOR PROCUREMENT
• INTEGRATION PURCHASE REPORT MANAGEMENT WITH THE FINANCE MANAGEMENT SYSTEM & FIXED ASSET MODULE,
• FULL VISIBILITY ON INVENTORY STATUS FOR ALL DEPARTMENTS. 
• FULL AUDIT TRAIL FOR ITEM PURCHASE, RECEIVAL, STORAGE AND PICKUP.
• TRIGGER NETWORKS’ “CHINA GAAP FOR NETSUITE” SUITEAPP, A LOCALISED CHINA GAAP REPORTING SOLUTION DEVELOPED NATIVELY ON NETSUITE
• INTEGRATION WITH USP’S COMPANY WEBSITE TO SYNCHRONISE AND AUTOMATE ORDER MANAGEMENT PROCESSES

RESULT

WITH TRIGGER NETWORKS’ BESPOKE ENTERPRISE MANAGEMENT SOLUTION BUILT ON NETSUITE’S CLOUD PLATFORM, USP CHINA IS SUPPORTED BY A SYSTEM THAT AUTOMATES AND STANDARDISES CRITICAL WORKFLOWS, INCLUDING FIXED ASSET MANAGEMENT, PURCHASING MANAGEMENT, FINANCE MANAGEMENT AND INVENTORY MANAGEMENT. BY AUTOMATING THESE CRITICAL PROCESSES, USP IS ABLE TO INCREASE THE PRODUCTIVITY OF ITS STAFF AND DEVOTE MORE RESOURCES TO ACHIEVING ITS STATED MISSION: TO IMPROVE LIVES THROUGH PUBLIC STANDARDS FOR FOOD AND MEDICINES.