COMPANY BACKGROUND:

A LEADING PROVIDER OF CLOUD INFRASTRUCTURE AND RELATED SERVICES BASED IN CHINA. CHINANETCLOUD CLOSED A MULTIMILLION DOLLAR FUNDING ROUND IN 2015 TO AGGRESSIVELY EXPAND THEIR BUSINESS IN CHINA AND GLOBALLY.  

CHALLENGES

CHINANETCLOUD HAD DEVELOPED A SERIES OF SOPHISTICATED WORK FLOWS PROCESSES ON SUGAR CRM AND EXCEL, BUT REALISED THAT THESE SOFTWARE APPLICATIONS WOULD NOT BE SCALABLE AS THE COMPANY GREW, SO THEY SOUGHT A SOFTWARE PLATFORM THAT COULD 

SOLUTION

TRIGGER NETWORKS HELPED CHINANETCLOUD TO MAP AND REFINE COMPLEX CRM, FINANCIALS, CONTRACT MANAGEMENT, RENEWAL MANAGEMENT, REVENUE RECOGNITION AND OTHER PROCESS TO NETSUITE. THE SOLUTION IS A COMBINATION OF CORE ERP FUNCTIONALITY, REVENUE RECOGNITION ADVANCED NETSUITE MODULES AND COMPLEX WORKFLOW CUSTOMISATIONS THAT LEVERAGE NETSUITE’S FLEXIBLE SUITECLOUD DEVELOPMENT PLATFORM.

SPECIFIC FUNCTIONALITIES INCLUDE THE FOLLOWING:

• FULL INTEGRATION BETWEEN CRM AND FINANCIALS TO AUTOMATE BILLING PROCESSES AND GENERATION OF MONTHLY REVENUE RECOGNITION AND RELATED REPORTS
• FINANCE TEAMS NO LONGER HAVE TO MANUALLY CHECK WHEN THE NEXT BILLING IS DUE; BILLING SCHEDULES CAN BE SET UP AT THE BEGINNING OF THE CONTACT FOR THE WHOLE CONTRACT LIFETIME AND GENERATE THE INVOICES ACCORDING TO THE SCHEDULE WITH JUST THE CLICK OF A BUTTON
• AUTOMATIC GENERATION OF QUOTATION PRINT-OUTS IN A STANDARD FORMAT WITH ALL DETAILED PRICING INFORMATION, INCLUDING ONE TIME AND RECURRING DISCOUNTS, WHICH ARE AUTOMATICALLY CALCULATED AND DISPLAYED IN A PDF FORMAT CUSTOMIZED TO REFLECT THE BRANDING USED BY OUR CUSTOMERS.
• PURCHASE REQUESTS ARE MANAGED ENTIRELY ON NETSUITE AND ARE TIGHTLY INTEGRATED WITH NETSUITE’S ACCOUNTING MODULE 
• TRIGGER NETWORKS’ CHINA GAAP REPORTING ADD-ON SOFTWARE BUNDLE FOR NETSUITE, WHICH ALLOWS COMPANIES TO GENERATE LOCAL BALANCE SHEET, P&L AND OTHER REPORTS DIRECTLY FROM NETSUITE WITH JUST A FEW BUTTON CLICKS.

RESULTS ACHIEVED

OUR SOLUTION HELPED CHINANETCLOUD’S SALES AND FINANCE STAFF TO INCREASE PRODUCTIVITY BY REDUCING THE AMOUNT OF TIME SPENT ON MANUAL WORK FOR GENERATING QUOTATIONS, MANAGING BILLING SCHEDULES FOR RECURRING SERVICES, GENERATING FINANCIAL REPORTS AND CLOSING FINANCIAL PERIODS. OUR SOLUTION ALSO ALLOWS DATA TO FLOW EASILY FORM ONE DEPARTMENT TO THE NEXT (FROM SALES TO OPERATIONS, SALES TO FINANCE, ETC.) THIS ALLOWS USERS TO AVOID DUPLICATING DATA OR MANUALLY ENTERING DATA INTO MULTIPLE SYSTEMS.