HOW DO I GUARANTEE THE SECURITY OF MY CLOUD-BASED BUSINESS SYSTEMS?
MANY COMPANIES ARE UNDERSTANDABLY CAUTIOUS ABOUT STORING SENSITIVE BUSINESS DATA WITH A THIRD PARTY. THE BEST OF BREED WEB-BASED ERP/CRM PROVIDERS EACH HAVE ROBUST SECURITY GUARANTEES, AND COMPANIES CAN CHECK THESE BY ASKING QUESTIONS INCLUDING THE FOLLOWING:
1. WHAT SYSTEM UPTIME GUARANTEE DO YOU PROVIDE IN YOUR SERVICE LEVEL AGREEMENT? (99% OR HIGHER IS CONSIDERED STANDARD ERP/CRM PROVIDERS).
2. WHAT DATA BACKUP AND NETWORK REDUNDANCY MEASURES DO YOU HAVE IN PLACE?
3. HOW DO YOU ENSURE THE PHYSICAL SECURITY OF YOUR DATA CENTRE AND NETWORK EQUIPMENT?
4. DO YOU COMPLY WITH SSAE 16 AND ISAE 3402 AUDITING STANDARDS?